Website Terms of Use

    Last updated: 7 October 2026

    Scope of These Terms

    These Website Terms of Use govern your access to and use of the Damascus27 marketing website at damascus27.co.za (the "Website"), operated by Damascus27 (Pty) Ltd ("we", "us", "our"). By accessing or using the Website, you agree to these terms. If you do not agree, please do not use the Website.

    Customers and application users: These terms apply to the Website only. Contractual customers are governed by their signed Client Services Agreement. Authorised users of the Damascus27 LIMS and Client Portal are governed by the policies presented within those applications.

    Website Access

    The Website is made available free of charge for general information about our company and products. We may change, suspend or withdraw any part of the Website at any time without notice, and we do not guarantee that the Website will always be available or uninterrupted.

    You are responsible for the devices, software and internet connection you use to access the Website.

    Acceptable Use

    When using the Website, you agree that you will not:

    • Use the Website in any way that is unlawful, fraudulent or harmful
    • Attempt to gain unauthorised access to the Website, its servers or any connected systems
    • Introduce malware or other malicious or technologically harmful material
    • Interfere with, overload or disrupt the operation of the Website, including through automated scraping, crawling or bulk requests beyond ordinary search engine indexing
    • Circumvent or interfere with our bot protection or rate limiting
    • Submit false, misleading or unsolicited promotional content through our enquiry form
    • Impersonate any person or misrepresent your affiliation with any organisation

    Intellectual Property

    The Website and its content, including text, graphics, logos, trade marks, layout and design, are owned by or licensed to Damascus27 (Pty) Ltd and are protected by applicable intellectual property laws.

    You may view and print pages of the Website for your own personal or internal business reference. You may not otherwise copy, reproduce, modify, distribute, republish or commercially exploit any Website content without our prior written consent. Nothing on the Website grants you any licence to use our name, logos or trade marks.

    Contact and Demo Submissions

    When you submit an enquiry or demo request through the Website, you confirm that the information you provide is accurate and that you are authorised to submit it, including on behalf of the organisation you name.

    Submitting an enquiry does not create any contract or obligation for either party. Any product information, pricing indications or demonstrations are provided for information only. Any supply of our products or services is subject to a separate written agreement.

    We handle personal information submitted through the Website in accordance with our Privacy Policy.

    Third-Party Links

    The Website may contain links to third-party websites, such as social media profiles or the policies of our service providers. These links are provided for convenience only. We do not control and are not responsible for the content, availability or privacy practices of third-party websites, and a link does not imply endorsement.

    Disclaimer

    Website content is provided for general information purposes only. While we take reasonable care to keep it accurate and up to date, we do not warrant that the content is complete, current or free from errors. Product descriptions are high-level summaries and may change as our products develop. You should not rely on Website content as professional, legal or regulatory advice.

    To the extent permitted by applicable law, the Website is provided "as is" and "as available", without warranties of any kind, whether express or implied.

    Limitation of Liability

    To the extent permitted by applicable law, Damascus27 (Pty) Ltd shall not be liable for any loss or damage, whether direct, indirect or consequential, arising from your use of, or inability to use, the Website or reliance on any of its content, including loss caused by viruses or other harmful material, or by third-party websites linked from the Website.

    Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including any right you may have under the Consumer Protection Act 68 of 2008 where that Act applies, or under the mandatory consumer protection laws of your country of residence.

    Governing Law and Jurisdiction

    These terms are governed by the laws of the Republic of South Africa. Any dispute arising out of or in connection with the Website or these terms shall be subject to the jurisdiction of the Western Cape Division of the High Court of South Africa, Cape Town. This does not deprive consumers of the protection of mandatory laws, or of any right to bring proceedings, in the country where they live.

    If any provision of these terms is found to be invalid or unenforceable, that provision shall be limited or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

    Changes to These Terms

    We may update these terms from time to time. Changes take effect when published on this page, and the "Last updated" date above will be revised. Your continued use of the Website after changes are published constitutes acceptance of the updated terms.

    Contact Information

    For questions about these Website Terms of Use, please contact us at:

    Company: Damascus27 (Pty) Ltd
    Legal Enquiries: office@damascus27.co.za
    Address: 18 Three Fountains Road, Cape Farms, Western Cape, South Africa