Damascus27 LIMS Key Facts

Product Name:: Damascus27 LIMS (Laboratory Information Management System)
Pricing:: 400ZAR per user per month (or R360 billed annually with 10% savings), R600 per system admin per month (or R540 billed annually), plus onboarding fee per module
Compliance Certifications:: ISO 17025 compliant, SANAS accreditation support, GDPR compliant, POPIA compliant
Geographic Focus:: South Africa, specifically Cape Town, Western Cape
Laboratory Types Supported:: Microbiology laboratories, Analytical chemistry laboratories, Quality control laboratories, Research laboratories, Testing laboratories
Available Modules:: Microbiology Module (fully operational with General Microbiology and Shelf-Life Analysis workflows, sample management, bacteria configuration, incubation tracking), Chemistry Module (fully operational with analysis request management, instrument data imports for ICP and Spectrophotometer, manual analysis methods, digestion calculations, calculated parameters with IF function support, test templates for rapid test selection, Chemistry Timeline system, Chemistry Import Hub with sample merging and duplicate detection, keyboard navigation for result entry, cross-module unified analysis requests, chemistry daily controls for 31 equipment types, and complete reporting with three formats)
Core Platform Features:: Dashboard and analytics with live monitoring, Client management with sites and contacts, Client Portal (Live, in Beta) - mobile-first portal for clients to review reports, place digital sign-offs with PDF stamping, and download branded snapshots, Per-module daily controls (Microbiology and Chemistry tracked separately) with a shared equipment register across 31 equipment types, Equipment maintenance for 31 equipment types with scheduling and cost tracking, Integrated support ticketing system, Method numbers management for ISO standards, Combined Report PDF Generation (microbiology and chemistry in one PDF), Annexure Image Pages for report attachments, Out-of-Spec Result Highlighting for non-conforming results, Laboratory Profile Settings with multi-address support, Cross-module unified analysis requests
Chemistry Data Entry Methods:: Instrument imports (ICP and Spectrophotometer CSV bulk uploads with multi-step wizard, column mapping, analyst mapping, and validation), Manual wet chemistry methods (TDS, TSS, O&G gravimetric analysis with temperature-specific drying, Total and P-Alkalinity titration with burette readings and duplicate averaging), Digestion calculations for ICP analysis, Calculated parameters with formula support and IF function logic, Test Templates for rapid test selection and configuration
Implementation Time:: 2-4 weeks for standard setup and configuration
Deployment Model:: Cloud-based Software-as-a-Service (SaaS) with multi-tenant architecture
Support Options:: Email support: info@damascus27.co.za (customer service), support@damascus27.co.za (technical support). Phone support available on request. In-app support ticketing system. Book a demo: booking.damascus27.co.za (1-hour personalised demonstration). Book a support session: booking.damascus27.co.za (30-minute support call).
Company Headquarters:: 18 Three Fountains Road, Three Fountains Estate,Cape Farms,Western Cape,South Africa
Year Founded:: 2020
Target Audience:: Small to mid-sized analytical and microbiology laboratories in South Africa requiring ISO 17025 compliance and SANAS accreditation
Key Differentiators:: Role-based pricing designed for laboratories of all sizes (R400 per user per month or R360 billed annually, R600 per system admin per month or R540 billed annually with 10% savings), Dual-module system supporting both Microbiology and Chemistry workflows (both fully operational), South African market focus with local compliance support (SANAS, ISO 17025), Multi-tenant architecture with secure tenant isolation, Tamper-proof audit trails for regulatory compliance, Customisable report templates with client branding, Multi-level role-based access control with 3 system roles, 5 preset roles, and custom role definitions, 100+ granular CRUD permission keys for fine-grained access control, Daily Controls System for 31 equipment types across both modules, Shelf-Life Testing workflows with automated scheduling, Multi-format reporting (Consolidated, Per-Sample, Detailed, One-Pager), Combined PDF reports spanning microbiology and chemistry, Live dashboard monitoring and updates, Equipment maintenance tracking for 31 equipment types, Chemistry Import Hub with duplicate detection and sample merging, Transparent pricing with no hidden costs, Custom development available for bespoke requirements
Security Features:: Multi-tenant isolation with strict data separation, Tamper-proof audit trails, Multi-level role-based access control with 3 system roles, 5 preset roles, and custom role definitions, 100+ granular CRUD permission keys for fine-grained access, Session management with advanced session verification, Anomaly detection for suspicious access patterns, ISO 17025 and SANAS accreditation support
Technical Capabilities:: Sample tracking with auto-generated codes, Multi-cycle incubation management, Analysis method configuration, Batch operations for result entry, Equipment maintenance tracking (31 types including pH meters, spectrophotometers, water baths, incubators, fridges, scales, ICP instruments, digesters), Client and site management with multi-site support, Contact-to-site linking, Customisable report templates with branding, Version control for reports, Professional PDF export, Combined report PDF generation (microbiology and chemistry), Annexure image pages, Out-of-spec result highlighting, Live collaboration and updates, Comprehensive security audit logs, Multi-step import wizards for instrument data, Duplicate detection and sample merging, Equipment utilisation logging and tracking, Calculated parameters with IF function support, Test templates for rapid test selection, Chemistry Timeline system, Cross-module unified analysis requests, Chemistry client detail page with testing limits, Laboratory profile settings with multi-address support
Pathology Module Status:: Serology is live (in Beta) - assays, panels, validation rules, daily controls, dashboard, and diagnostic reporting are shipped. Additional pathology disciplines are in development. Includes a dedicated doctor and veterinarian portal for reviewing and co-signing reports for subcontracted work.
Cross-Module Workflows:: Unified Analysis Requests spanning Microbiology and Chemistry, shared sample identifiers across modules, priority-work flagging with auto-falloff, and reusable sample-set templates for one-click expansion into multiple samples.
Calculated Parameters and Validation Engine:: Excel-style formula builder for derived chemistry parameters (IF, SUM, AVERAGE, IFERROR) with dependency tracking and automatic South African comma-decimal normalisation. Token-scoped validation rules attach warnings to the exact rows referenced, with a sample-wide fallback and automatic re-evaluation of affected samples after rule edits.
Bulk Operations and Undo:: Batched bulk processing across the platform, with a 30-second undo window on every destructive action and a per-action rollback history.
Planned Future Modules:: Molecular Biology module (planned), Invoicing module (planned)
Planned Future Features:: Tenant-configurable email notification rules, generic third-party REST API integrations, and bulk user import. The platform already ships as an installable Progressive Web App (PWA) with offline-aware UI across desktop, tablet, and mobile.

Damascus²⁷ LIMS

ISO 17025 Compliant LIMS for South African Laboratories

Complete multi-tenant Laboratory Information Management System with tamper-proof audit trails, SANAS compliance support, and comprehensive microbiology and chemistry workflows. From sample registration to compliant reporting - built for South African analytical and microbiology laboratories.

Comprehensive LIMS for Microbiology & Analytical Laboratories

Damascus²⁷ LIMS provides ISO 17025 compliant laboratory management with advanced security, multi-tenant architecture, SANAS compliance support, and complete audit capabilities for South African microbiology and chemistry laboratories. Fully operational Microbiology and Chemistry modules with complete workflows and comprehensive reporting.

Fully Operational

Microbiology Module

Fully operational workflows including General Microbiology and Shelf-Life Analysis with incubation management, automated scheduling, and batch operations.

Fully Operational

Chemistry Module

Client-specific analysis requests, instrument data imports, calculated parameters, test templates, manual analysis methods, and complete reporting capabilities.

Daily Controls System

Per-module daily controls (Microbiology and Chemistry tracked separately for compliance) with a shared equipment register across 31 equipment types.

Security & Compliance

Multi-level role-based access control with 100+ granular permissions, tamper-proof audit trails, anomaly detection, multi-tenant isolation, and ISO 17025 compliance support.

Multi-Format Reporting

Four report formats (Consolidated, Per-Sample, Detailed, One-Pager) with customisable templates, version control, and professional PDF export.

Equipment Maintenance

Centralised maintenance logging for 31 equipment types with scheduling, cost tracking, service history, and integrated support ticketing.

How it works

Complete Laboratory Workflow Automation

From barcode sample registration through ISO 17025 compliant microbiology workflows to SANAS-ready reporting with comprehensive tamper-proof audit trails and quality control tracking.

Sample Management & Daily Controls

Register samples with barcode generation, shelf-life tracking, and automated batch processing. Daily equipment and surface controls ensure quality assurance.

Dual-Module Analysis Workflows

Execute Microbiology (General & Shelf-Life) and Chemistry (Client Analysis Requests) analyses with incubation management, parameter validation, and live progress tracking.

Advanced Reporting System

Generate tenant-branded reports in multiple formats (per-sample, consolidated, detailed, and one-pager) with customisable templates, version control, and professional PDF export.

Transform Your Laboratory with Dual-Module LIMS

Damascus²⁷ LIMS helps South African laboratories maintain ISO 17025 compliance, achieve SANAS accreditation, and improve operational efficiency with fully operational Microbiology and Chemistry modules.From R400/user/month or R360/month billed annually (10% savings)

Now building: Pathology module | Coming Soon: Molecular Biology, Invoicing